Case

Recently, the core product of the UNIQUE brand — the UY200 Water Well Drilling Rig — has completed full-quality inspection and protective packaging, and was officially packed and shipped from the factory. It is expected to arrive at the Colombian customer’s site soon, supporting local water resource exploration and development for agricultural irrigation and community water supply projects. This cooperation is not only another important milestone for UNIQUE water well drilling rigs in the South American market, but also demonstrates the strong adaptability of the UY200 model to complex geological scenarios.

From Demand Alignment to Fast Shipping: Why Did the UY200 Drilling Rig Become the Colombian Customer’s First Choice?

Colombia is located in northern South America, with a terrain dominated by mountains and plateaus. Some areas have complex rock formations and uneven rainfall distribution, which places high demands on water well drilling rigs in terms of drilling efficiency, geological adaptability, and portability. Previously, the customer faced delays in their water supply project due to issues with local traditional drilling rigs, such as “slow drilling in rock formations” and “difficulty in equipment transportation”.

After multiple rounds of communication, the UNIQUE team recommended the UY200 Water Well Drilling Rig based on Colombian geological data (e.g., target drilling depth of 150-200 meters and common moderately weathered rock formations):

Geological Adaptability: Equipped with a high-power motor and alloy drill bits, it can efficiently penetrate moderately weathered sandstone and shale, meeting the customer’s efficiency requirement of 15-20 meters of drilling per day;

Portability & Flexibility: With a total weight of only 5 tons, the rig can be disassembled and transported to mountainous project sites via small trucks, solving the transportation challenge of narrow mountain roads in the region;

Easy Operation: The simplified control panel allows local workers to master operation after only 2-3 days of training, reducing long-term operation and maintenance costs.

After visiting the UNIQUE factory in person and witnessing the on-site drilling test of the UY200, the customer confirmed the order immediately. UNIQUE only took 25 days from production to packaging and shipping, significantly shortening the customer’s project waiting time.

Packaging Details: Professional Protection to Ensure Safe Cross-Border Transportation of the UY200

Considering the long cross-border transportation cycle to Colombia, UNIQUE adopted multiple protective measures during the packaging process to ensure the equipment arrives intact:

Custom Protective Packaging: Core components of the drilling rig (e.g., drill pipes, motors, control panels) are wrapped in waterproof and shockproof foam, covered with thickened corrugated cartons, and anti-collision buffer cotton is attached to key parts;

Comprehensive Accessory Support: Wear parts (sealing rings, drill bit spares),and special tools are packed together with the drilling rig to avoid construction delays caused by missing accessories later;

Dual-Quality Inspection: Before packaging, the technical department and quality inspection department jointly conduct inspections to confirm that the equipment’s operating parameters are normal and the appearance is undamaged, providing a basis for customer acceptance.

UY200 Water Well Drilling Rig: Beyond “Shipping” — Delivering Long-Term Value

For UNIQUE, equipment shipping is just the beginning of its service. For the Colombian customer, the following support will be provided subsequently:

Free Online Installation Guidance: Provide free online installation guidance to help the customer complete rig assembly, commissioning, and practical operation training;

Rapid After-Sales Response: Establish an exclusive service group and commit to 24-hour response to fault inquiries. If spare parts need to be replaced, the South American regional spare parts warehouse can ship them within 72 hours;

Drilling Plan Optimization: Based on geological feedback during the customer’s subsequent drilling process, provide free suggestions for adjusting drilling parameters to maximize drilling success rates.

In recent years, UNIQUE water well drilling rigs have entered multiple South American countries, including Peru, Argentina, Chile, and Guatemala. Core models such as the UY200 and UY300 water well drilling rigs have been recognized by local customers for their “high cost-effectiveness” and “strong environmental adaptability”. The shipment of the UY200 to Colombia this time not only reconfirms the product’s performance, but also highlights UNIQUE’s in-depth insight into water resource development needs in the South American market — in the future, UNIQUE will continue to optimize drilling rig designs.

If you are in Colombia or other parts of South America and are facing challenges such as water well drilling rig selection or geological adaptability, please contact the UNIQUE team. We will provide you with customized drilling solutions!